Whenever I see people trying very hard to speak with Gotv customer care, I just laugh it away, having gone through the same frustration at some points of using their services. There are times you just want to pour out your anger. Sending email messages won’t be enough; you want to shout, or probably scream,
I will be sharing some information about Gotv, including their contact details, in case you’re finding it difficult to connect with their support center.
How to speak with Gotv customer care
The company has made it possible to reach them in different ways. You can contact Gotv officially through these methods.
- You can visit their office address depending on the type of challenge you want to resolve.
Address: MultiChoice Nigeria Limited,Plot 1381, Tiamiyu Savage Street, Victoria Island, Lagos - Calling them directly on phone is also allowed, but this number is not available for WhatsApp conversations. Helpline: +2348039044688 (MTN Number)
- They are also available on social media. You can contact Gotv on Facebook or Twitter
- Lastly, you can contact Gotv by email:[email protected]
There are many Gotv agents across the country, so if you stay in Abuja, Lagos,Anambra, PortHarcourt, Delta, etc., you contact some of the available agents to help fix related issues. Many of them also fix DStv. Just in case you have one.
- Abuja Contact: 07045003333, 08039003788, 08071291096.
- Portharcourt Dstv,Gotv customer care: 07082165848, 08122272373, 08109948318
- Ogun state Gotv support number: 08098436448, 08034900000, 09058797901
- Gotv Anambra Helpline:08054242739, 08067680906, 07066060710
- Lagos DStv and Gotv support: 08026237788, 07010017181, 08102049597
- Delta Gotv-Dstv support. Whether you’re in Ugheli, Warri, Asaba, etc., you can contact 08105083553, 08107434223, or 08054242739.
Gotv Subscription Packages and Prices
GoTV subscriptions are affordable. It depends on your migration plan. There are cheap and expensive plans based on features and numbers of available channels, but in whichever way there’s a plan to fit your next subscription.
Note: Gotv subscription plans are subject to change at any moment. You can always check their official website for updates.
- Gotv Smalli starts from 1,600 naira per month payment, and you are only getting access to a few channels. 19 local channels, 1 sport, 0 movies, 15 genres.
- Gotv Jinja gives you access to 2 sports, 1 movie, 20 local, and 23 genre channels. Subscription cost is 3,300 Naira monthly. (45+ channels in total).
- With Gotv Jolli, you get 65+ channels, which include 21 local, 3 sports, 3 movies, and 38 others, for just 4,850 monthly.
- The Gotv Max gives you access to 44 genres, 6 movies, 5 sports, and 21 local channels for 7,200 naira monthly.
- With 9,200 naira monthly, you can enjoy 21 local, 6 sports, 8 movies, and 49 genres on Gotv Supa.
- Super+ This will give you access to over 85 channels, and the subscription cost is 13,900 per month. You are getting 21 local channels, 8 sports channels, 8 movie channels, and 51 other genres.
GoTV Mobile app
There are times you have important programs to watch, but maybe you’re not at home or in a good position to watch. The Gotv is also available on mobile. Whether you’re using iPhone or Android, you can Download the Gotv App and watch movies, entertainment, sports, etc. from anywhere.
With the Gotv app, you can renew your subscription and also pay other bills. Even if you forget your phone at home, you can login from any device at your disposal.
Live TVs available on your package can also be streamed directly from your app.
If you miss any show, you can watch it again with the Gotv mobile app. You can also set reminders for upcoming events and programs.
The app also includes a FAQ page where questions are answered. Through this page, you can also speak with Gotv customer care support.
GoTv USSD code
Each region should have a different USSD, but if you’re in Nigeria, *142*6688# should work for you. Make sure to dial this code from the phone number that’s registered on your GotV; otherwise, you may not get the needed response.
With the Gotv USSD code, you can
- pay for subscription
- check account balance.
- Renew existing subscriptions
- Cear common error messages
- check subscription status.
- You can also reset the decoder and upgrade the exiting package.
Does Gotv have Live Chat?
You cannot contact Gotv through live chat or WhatsApp. You can either use email, social media, call, or visit their official address, which we shared earlier.
Now that you have learned to contact Gotv, please share this post so that someone else can also get the solution.
In real life I own a skincare store and trust me, There’s a lot of experience over the years both personally and from customers reviews and that’s exactly what motivated me to starting this blog. To educate more people in this regard and create awareness about many underrated products which are very active.
